Job Description

Administration Assistant | Speciality Claims | Hybrid Working

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Looking for a role where no two days are the same?

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Join Crawford & Company and become part of a collaborative team supporting some of Australia's leading Liability Loss Adjusters. If you are a highly organised administrator who thrives in a quick-paced environment, enjoys variety, and takes pride in keeping things running smoothly, we would love to hear from you.

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This is more than just an admin role. It's an opportunity to build a long-term career with a global industry leader while working in a supportive team that genuinely values your contribution.

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Why You Will Love Working With Us

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Hybrid working and flexible arrangements

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Join a global organisation with genuine career pathways

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Support a team of industry specialists and subject matter experts

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Diverse work with plenty of variety and responsibility

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Ongoing learning, development and mentoring opportunities

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Friendly, collaborative culture where your work makes an impact

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About the Opportunity

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As our Administration Assistant, you will be the backbone of our Speciality Services team, providing key support to a group of experienced Liability Loss Adjusters.

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From managing new claims and preparing qualified reports to coordinating schedules and supporting clients, you will play an important role in delivering exceptional service and helping our team operate efficiently.

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Your day may include:

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Registering and managing new claims

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Preparing reports, correspondence and client documentation

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Updating claims management systems and records

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Responding to client enquiries via phone and email

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Coordinating diaries, meetings and appointments

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Assisting with invoicing and reporting requirements

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Supporting compliance and file management activities

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Providing general administrative support across the team

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About You

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We're looking for someone who enjoys being organised, takes initiative and loves helping others succeed.

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You will bring:

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Previous administration experience within insurance, legal, professional services or a similar environment

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Exceptional attention to detail and accuracy

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Strong document formatting and Microsoft Office skills

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Excellent written and verbal communication skills

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The ability to juggle competing priorities and meet deadlines

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A proactive and customer-focused approach

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Confidence working across multiple systems

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Experience within insurance, legal or financial services will be highly regarded, but most importantly, we are looking for someone with a positive attitude and a willingness to learn.

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Ready to Take the Next Step?

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Whether you're looking to build on your administrative experience or establish a career within the insurance and professional services industry, this is a fantastic opportunity to join a respected global organisation that invests in its people.

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📌 Administration Assistant | Speciality Claims | Hybrid Working (Queensland)
🏢 Crawford
📍 Queensland