DJB Plumbing & Gas is a busy, family-run plumbing and maintenance business based in Ballarat. We are looking for a reliable, organised and friendly Administration Officer to join our office team. This role would suit someone who enjoys working in a fast-paced environment, is confident communicating with customers and tradespeople, and can manage multiple tasks throughout the day.
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Key responsibilities
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Answering incoming phone calls and responding to customer enquiries
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Booking and scheduling plumbing jobs
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Managing technicians' calendars and daily schedules
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Creating and updating jobs in ServiceM8
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Preparing and sending quotes and invoices
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Following up outstanding quotes, jobs and customer enquiries
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General accounts and MYOB administration
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Processing supplier invoices and purchase orders
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Email and inbox management
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Liaising with customers, suppliers,
property managers and commercial clients
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About you
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Strong administration and organisational skills
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Confident and professional phone manner
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Able to prioritise and manage multiple tasks
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Comfortable working in a busy setting where priorities can change throughout the day
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Good computer skills and ability to learn new systems
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Reliable, proactive and able to work as part of a small team
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Strong attention to detail
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Previous experience using ServiceM8 (highly regarded)
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Previous experience using MYOB (highly regarded)
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About us
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DJB Plumbing & Gas is a busy, family-run plumbing and maintenance business based in Ballarat.
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📌 Office Administration (City of Ballarat)
🏢 DJB Plumbing and Gas
📍 City of Ballarat
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