Job Description

Fine Jewellery & Timepiece Client Advisor

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- Join a prestigious luxury jewellery house at Pacific Fair
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- Work with exclusive clientele in a premium luxury environment
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- Competitive salary and outstanding luxury retail entitlements
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The Company

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Our client is a prestigious luxury brand, renowned for its exceptional handcrafted jewellery. Known for timeless elegance and innovative artistry, the brand offers a collection that embodies refined craftsmanship, sophisticated style, and unique designs that distinguish it within the luxury jewellery market.

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The Role

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We are seeking an experienced Client Advisor to join a prestigious Pacific Fair Boutique. In this role, you will deliver exceptional, personalised service to a discerning clientele, guiding them through the selection of exquisite fine jewellery. As a Client Advisor, you will act as a true ambassador for the brand, showcasing in-depth product knowledge while ensuring a seamless and elevated client journey. Your professionalism, discretion, and passion for luxury will be integral in creating memorable experiences that drive customer satisfaction and loyalty.

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Key Responsibilities

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- Deliver a highly personalised, world-class client experience
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- Provide expert advice on jewellery, materials, and craftsmanship
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- Present collections with strong product storytelling and confidence
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- Build and maintain long-term client relationships
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- Handle high-value products and client information with discretion
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- Drive sales through consultative selling, upselling, and cross-selling
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- Utilise CRM and POS systems to manage clients and track performance
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Skills & Experience

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The ideal candidate will have proven experience delivering exceptional service within a luxury retail setting, with strong interpersonal and communication skills and the ability to build genuine rapport with a high-end clientele. You will bring a sales-driven mindset, with a clear focus on achieving KPIs while maintaining a premium client experience, along with proficiency in retail and CRM systems that support client engagement and performance tracking.

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Benefits

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This is a unique opportunity to work with an exclusive clientele who seek only the finest jewellery, while representing a prestigious brand with a rich legacy in luxury. The role offers ongoing professional development and training, providing the platform to further refine your expertise and build a successful, long-term career within the luxury retail industry.

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📌 Fine Jewellery & Timepiece Client Advisor (City of Gold Coast)
🏢 Miller Leith
📍 City of Gold Coast