CX Strategy Lead — Aged Care & Community Services (South Australia)

CX Strategy Lead — Aged Care & Community Services (South Australia)

24 Aug
|
Hender Consulting
|
South Australia

24 Aug

Hender Consulting

South Australia

Lutheran Homes Group (LHG) is seeking a Manager, Customer Experience (CX) to lead the development of our CX strategy and framework. You will listen to customers, map journeys across Residential Care, Home and Community Support, and Retirement Living, and partner with clinical and operational teams to drive improved outcomes and admissions.

You will bring empathy, solid stakeholder engagement skills, and a passion for improving the experiences of older Australians.

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📌 CX Strategy Lead — Aged Care & Community Services (South Australia)
🏢 Hender Consulting
📍 South Australia

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