Job Description

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- Maximum Term Contract - Part Time - 20 hpw until 30 January 2027 - 7 Day Rotating Roster (Must be available evenings and public holidays)
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- Location: Ringwood
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Work with us and make a difference

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Are you a customer service professional who loves connecting with people and mastering the latest tech? Do you thrive in a fast-paced environment where every day brings something new?

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At Maroondah City Council, we're not just answering calls - we're shaping the future of local government services and we're on the lookout for a Customer Service Officers who are enthusiastic, tech-savvy, and ready to make a real impact.

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What you'll be doing:

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- Delivering seamless service across multiple communication channels
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- Using the latest systems to solve problems and delight customers
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- Collaborating with a passionate team that's all about making a difference
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What we're looking for:

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- A natural communicator with a knack for empathy and efficiency
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- Someone who thrives in agile environments and loves learning new tools
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- A team player who's ready to jump in and contribute
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If you're excited by the idea of helping the community and working with a team that values innovation and heart, we want to hear from you!

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As part of our selection process, you may be required to have pre-employment checks. (Psychometric Assessment, CrimCheck and Working with Children Check).

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For further information please call Nick Doherty, Coordinator Customer Service on Tel: 9298 4650.

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📌 Customer Service Officer (Williamstown)
🏢 Maroondah City Council
📍 Williamstown