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- Welcome guests and provide exceptional customer service.
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- Prepare barista-style coffee and food and beverage service.
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- Set up meeting rooms and assist with event delivery.
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- Support event organisers throughout the day.
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- Maintain presentation of the venue and hospitality spaces.
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- Respond to Concierge enquiries and direct event enquiries appropriately.
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Requirements
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- Experience in a similar or related hospitality role
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- Current Responsible Service of Alcohol (RSA) certificate
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- Food Safety Certificate
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- A genuine passion for customer service and creating positive experiences
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- High standard of professionalism and excellent customer service skills
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- A commitment to excellence in product and service delivery
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- Robust teamwork skills and the ability to work independently
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Core Competencies
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Demonstrates expertise in customer service and hospitality, with a focus on creating positive guest experiences and maintaining high standards of professionalism. Proficient in food and beverage service, event support, and venue presentation.