Hipcamp is seeking a Support Guide to help support the thousands of outdoors trips that happen each month on the platform. Support Guides are the front line of the Hipcamp community, providing assistance for bookings, listings, or technical issues with curiosity and empathy.
As product experts, Support Guides answer questions via phone, email, and social media, requiring solid written and verbal skills. Our global team is fully remote, spanning Australia, the Philippines, and the United States.
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📌 Remote Support Guide for Hospitality & Tech Troubleshooting (City of Sydney)
🏢 Hipcamp
📍 City of Sydney
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