Job Description

Support at Home Care Partner – Full-Time

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Ourcare Services Ltd | Maitland / Rutherford NSW

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Make a difference in the lives of people in our community

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Ourcare Services Ltd is seeking a compassionate, organised and client-focused Support at Home Care Partner to join our team on a full-time basis, supporting clients throughout the Maitland and surrounding areas.

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Ourcare Services has a proud history of supporting older people and people living with disability to remain independent, connected and safe in their own homes and community.

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About the Role

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As a Support at Home Care Partner, you will work closely with clients, families, support workers and service providers to ensure clients receive high-quality, person-centred care that reflects their individual needs, goals and preferences.

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Key Responsibilities

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- Coordinate and monitor individual Support at Home services and supports.
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- Develop, review and maintain individualised care and support plans.
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- Build positive and respectful relationships with clients and their families.
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- Conduct regular client reviews and respond to changing needs.
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- Coordinate services including personal care, domestic assistance, social support, transport, respite and allied-health services.
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- Monitor client wellbeing, safety, risks and changes in circumstances.
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- Liaise with support workers, nurses, allied-health professionals and external service providers.
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- Assist clients to understand and make informed choices about their supports.
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- Monitor service delivery and client budgets to ensure supports are appropriate and sustainable.
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- Maintain accurate case notes, records and documentation in accordance with organisational and legislative requirements.
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- Respond appropriately to incidents, complaints, safeguarding concerns and changes in client circumstances.
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- Advocate for clients and promote their independence, dignity, choice and participation in the community.
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- Contribute to quality improvement and compliance with aged-care requirements.
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About You

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We are looking for someone who:

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- Has experience in aged care, community services, case management, care coordination or a similar role.
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- Has a strong understanding of person-centred care and supporting people to remain independent at home.
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- Has excellent communication, organisation and time-management skills.
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- Is confident working with clients, families and a range of health and community professionals.
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- Can manage competing priorities while maintaining a high level of attention to detail.
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- Demonstrates empathy, professionalism, reliability and a genuine commitment to supporting people.
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- Understands the importance of privacy, dignity, choice and client rights.
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- Is confident using computer systems and maintaining accurate client records.
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- Has a current Australian driver's licence and reliable vehicle, where required.
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- Meets all relevant aged-care screening, police check and employment requirements.
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Why Join Ourcare?

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At Ourcare Services, you will have the prospect to make a meaningful difference to people in your local community while working as part of a supportive and professional team.

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You will be joining an organisation committed to helping clients maintain their independence, remain living at home and continue to participate in their community.

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Position: Full-Time
n Location: Maitland / Rutherford, NSW
n Employment: Full-Time
n Industry: Aged Care / Community Services

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📌 Support at Home Care Partner (Maitland)
🏢 Ourcare Services
📍 Maitland