Job Description

We're an Australian-based non-bank lender specialising in finance for primary assets including transport, construction, materials handling and earthmoving equipment. We also finance secondary and tertiary assets. We're not a bank. That means we have the agility and flexibility to create new opportunities for Australian small businesses that want to grow.

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Our people make us remarkable. So we've built a culture of empowerment, enabling our people to make decisions that drive our speed, our agility, and our ability to see things from different angles.

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We offer flexibility, giving our people freedom and tailored support to develop their professional interests beyond their immediate roles, leading to more satisfying careers. We also offer hybrid working - a combination of working from home and in the office.

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At Angle, different backgrounds, perspectives and life experiences of our people are celebrated. Our aim is to create an inclusive workplace where we foster diversity of thought, and every person feels a sense of belonging.

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As a Collections Specialist at Angle Finance, you will manage an assigned portfolio of overdue accounts, helping reduce arrears, maximise recoveries and support fair customer outcomes.

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You'll engage with customers to understand their circumstances, negotiate suitable payment arrangements, monitor follow-up activity and identify when matters need to be escalated for hardship, dispute, asset risk, mercantile or legal recovery action.

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This role suits someone who can balance empathy with accountability, communicate clearly, manage a busy portfolio and make sound decisions in a fast-paced collections workplace.

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What you'll bring:

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- Experience in collections, recoveries, financial services or customer account management.
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- Strong negotiation, communication and problem-solving skills.
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- Ability to assess customer circumstances, payment behaviour and account risk.
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- High attention to detail and accurate account documentation.
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- Ability to balance customer outcomes with commercial priorities.
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- A collaborative style and willingness to contribute to a high-performing team.
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- Experience in asset finance, commercial lending, hardship, mercantile recoveries or legal recoveries will be highly regarded.
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Angle Finance is an endorsed Circle Back Initiative Employer and commit to respond to every applicant.

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📌 Collections Specialist (New South Wales)
🏢 Angle Finance
📍 New South Wales