Job Description

City Coast Physio is seeking a Full Time Receptionist to become Practice Manager. Monday to Friday 8am-5pm at a busy Physiotherapy practice which operates out of the Somerset College Fitness Centre.

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The position is available to start from Monday 14th September. Interviews will commence from Monday 7th September.

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It would suit a outstanding communicator who is reliable and accurate in the day-to-day operations of daily business tasks and can work independently. Experience in a similar role would be preferred.

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Duties include:

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- Face to face communication with patients, students, and Fitness Centre clientele
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- Taking bookings, handling patient enquiries, and providing information for both Physiotherapy and Fitness Centre facilities
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- Calling patients for appointment reminders as required and scheduling follow up appointments.
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- Billing and receipting- HICAPS, EPC, DVA, Workcover, Insurance
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- Assisting physiotherapist with clients as required
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- Managing and responding to email enquiries
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- Typing reports and letters
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The ideal candidate will have:

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- Previous receptionist experience within Medical or Allied Health Industry, preferred but not essential.
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- An interest in sport and exercise is preferred
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- A current Blue Card and CPR/First Aid certificate or are willing to obtain upon/prior to employment.
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- Preferred knowledge in the operation of reception practice management software & Microsoft Word
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📌 Receptionist (City of Gold Coast)
🏢 City Coast Physio
📍 City of Gold Coast