Job Description

Fratelli Fresh is seeking a vibrant and energetic Host to join our team at Darling Harbour on a casual basis. This role is perfect for someone who thrives in a high-volume, fast-paced environment and enjoys being the first point of contact for our guests. You will primarily work weekend shifts, ensuring every customer receives a warm welcome and a smooth start to their dining experience.

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About Fratelli Fresh

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Located in the heart of Darling Harbour, Fratelli Fresh is a well-known destination for authentic Italian flavors and a lively atmosphere. We pride ourselves on delivering great food and exceptional service in a busy, casual dining setting.

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Responsibilities

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- Greet guests warmly upon arrival and manage the seating flow.
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- Handle high-volume guest arrivals with a calm and professional demeanor.
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- Manage bookings and waitlists efficiently during peak periods.
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- Coordinate with the floor team to ensure smooth table turnovers.
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- Provide outstanding customer service and handle enquiries confidently.
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Requirements

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- Outspoken and confident personality with strong communication skills.
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- Highly organised with the ability to think fast under pressure.
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- Reliable and punctual, especially for busy weekend shifts.
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- Proven ability to handle a fast-paced, high-pressure environment.
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- Previous experience in a similar host or customer service role is highly regarded.
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- Work in a stunning location at Darling Harbour.
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- Dynamic and supportive team environment.
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- Opportunity to work with a leading brand in the hospitality industry.
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About the role

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Fratelli Fresh is looking for a reliable and outspoken Host to join our casual team in Darling Harbour. This is a high-energy role that requires a fast thinker who can manage the front-of-house during our busiest periods, primarily on weekends. If you thrive under pressure and love interacting with people, we want to hear from you.

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About the company

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Fratelli Fresh is a leading brand known for its vibrant atmosphere and authentic hospitality. Our Darling Harbour location is one of our busiest, offering a quick-paced environment where no two days are the same.

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Responsibilities

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- Greet guests warmly and manage the seating flow in a high-volume environment.
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- Coordinate bookings and walk-ins with precision and speed.
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- Maintain an organized host station while handling multiple tasks.
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- Provide exceptional customer service and handle guest inquiries confidently.
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- Work effectively with the team to ensure a seamless guest experience.
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Requirements

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- Outspoken personality with a natural ability to engage with customers.
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- Strong organizational skills and the ability to think fast on your feet.
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- Proven reliability and availability to work weekend shifts.
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- Ability to remain calm and professional under significant pressure.
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- Previous experience in a high-volume hospitality or QSR setting.
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- Iconic work location in the heart of Darling Harbour.
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- Casual work arrangements with a supportive team.
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- Opportunity to work with a well-known Australian hospitality group.
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📌 Casual Hosts (Dixons Creek)
🏢 Fratelli Fresh
📍 Dixons Creek