Job Description

Customer Support Representative - 12 Month Fixed Term Contract

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Make a difference as a CSR with Komatsu, where you'll play a key role in delivering responsive customer support in a fast-paced, service-focused setting.

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In this position, you will support customers while working across internal systems and collaborating closely with your team to help keep operations running smoothly.

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As you build your product and systems knowledge, you will handle customer enquiries, provide high-quality service, and apply your mechanical aptitude to help navigate parts and service-related conversations.

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Gain valuable experience in customer service, systems and technical learning, with opportunities to grow your capability in a business that values attitude, adaptability and development.

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What we are looking for:

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- Strong customer service and communication skills, with the ability to work effectively with customers and internal stakeholders.
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- Mechanical aptitude or a genuine interest in how engines, vehicles or equipment work; experience from automotive, motorcycles, caravans, cycles or similar industries will be highly regarded.
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- Confidence using systems and learning new technology, with a mindset open to evolving tools and processes.
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- A positive attitude, sound judgement and willingness to learn.
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📌 Customer Support Representative - 12 Month Fixed Term Contract (Fairfield)
🏢 Komatsu
📍 Fairfield