Job Description

An exciting opportunity exists for an Office Manager at Sternberg Clinic in Bendigo, VIC.

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Requirements

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Australian work rights and current police clearance (essential)

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Minimum 2 years' experience in a medical/specialist/allied health practice or healthcare workplace

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Previous team leader/manager experience, with strong organisation and prioritisation skills

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Proficiency with practice management software and standard office software (MedicalDirector and Reckon highly regarded)

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Excellent written and spoken English with warm, professional communication and high empathy

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Reliable, detail-focused, able to work autonomously and collaboratively in a small team

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Strong commitment to confidentiality/privacy and delivering high-quality admin support

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Why Join Us

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Part-time role: 4 days per week with flexibility for full-time

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Great hourly rate based on experience

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Training provided in a small, supportive team (3-person admin team)

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Onsite free parking and a lunch room with appliances

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Responsibilities

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Overseeing day-to-day clinic administration, rostering cover, workload coordination,



and staff support/training

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Managing patient bookings, cancellations, diaries, intake/registration and confidential records using practice software

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Coordinating Telehealth appointments and supporting patients with basic technical assistance when required

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Processing referrals and clinical documentation and liaising with patients, GPs and specialists for follow-up care

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Managing billing and claims (Medicare, DVA, WorkCover and private), plus payroll duties

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Maintaining clinic operations: supplies purchasing, document management/data entry, reporting incidents, and coordinating maintenance/IT/phones while ensuring privacy compliance

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About Us

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Sternberg Clinic is a private psychiatric clinic delivering specialist mental health care via Telehealth. With a small admin team supporting multiple psychiatrists, we pride ourselves on professionalism, empathy, and efficient systems that help our patients receive timely care.

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📌 Office Manager Medical Clinic (Bendigo)
🏢 Becsco
📍 Bendigo