Job Description

BetterYOU Fitness | Pakenham, VIC
n $80,000 + Super + Performance Bonus | Full-Time

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About BetterYOU Fitness

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BetterYOU Fitness is an independently owned gym in Pakenham with a strong local member community and ambitious plans for continued growth.

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We've built the club around high standards, great equipment, a strong member experience and creating an environment people genuinely enjoy being part of.

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We're now looking for an experienced Gym Manager to take ownership of the day-to-day performance of the club and help lead BetterYOU through its next stage of growth.

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This is an opportunity for someone who doesn't just want to work in a gym — you want to help run one.

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The Opportunity

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You'll work closely with the owner while taking responsibility for the day-to-day leadership and performance of the club.

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You'll have genuine input into how the gym operates, how the team performs, how we improve the member experience and how we continue growing the business.

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This is a hands-on leadership position.

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You'll be on the gym floor, leading staff, speaking with members, driving sales, reviewing KPIs, solving problems and continually looking for ways to improve the club.

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What You'll Be Responsible For

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- Club Operations — ensure the gym operates smoothly and maintains excellent standards across presentation, cleanliness, maintenance, staffing and member experience.
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- Team Leadership — lead, train, develop and hold staff accountable while helping create a positive, high-performing culture.
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- Sales & Growth — drive membership sales, lead follow-up, renewals and other initiatives that contribute to club revenue.
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- Member Retention — build strong relationships with members, resolve issues and identify opportunities to improve retention and satisfaction.
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- Performance Management — monitor key KPIs across membership growth, sales, retention, revenue and team performance.
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- Business Development — help execute marketing initiatives, events, partnerships, community outreach and new ideas that grow the club.
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What We're Looking For

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We're looking for someone who combines leadership, commercial awareness and strong people skills.

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You'll be someone who takes ownership rather than waiting to be told what to do.

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You'll ideally have:

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- Previous experience leading or managing a team
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- Previous sales experience and confidence working towards targets
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- Strong communication and customer service skills
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- Experience managing staff performance
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- Strong organisation and time-management skills
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- A proactive, solutions-focused mindset
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- High personal standards and attention to detail
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- Confidence working with KPIs and performance targets
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- A genuine interest in health, fitness and helping people
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Previous management experience is highly regarded but not essential.

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We hire the person over the experience.

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Why Join BetterYOU?

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This isn't a position where you'll disappear into a large corporate structure.

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You'll have:

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- Genuine ownership and autonomy within the club
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- Direct access to the business owner
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- The opportunity to influence decisions and implement your ideas
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- Performance bonuses for achieving key targets
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- A role where your results are visible and recognised
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- The opportunity to develop your leadership and commercial skills
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- A growing business where there is a genuine opportunity to progress
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Most importantly, you'll have the chance to make the club better and see the direct result of your work.

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This Role Will Suit You If...

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You enjoy being responsible for results.

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You like leading people, selling, solving problems and improving businesses.

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You notice problems before someone has to point them out.

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You're comfortable having difficult conversations when standards aren't being met.

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And you want more responsibility than simply completing a list of tasks every day.

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📌 Gym Manager (Dalmore)
🏢 BetterYOU Fitness
📍 Dalmore