Learning Coordinator, Delivery Services, Field Learning, Delivery Services, Field Learning
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The AU Delivery Services Learning team is looking for a Learning Coordinator to join our Amazon Logistics team in Eastern Creek, NSW.
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The position will be responsible for deploying and executing Learning & Training Delivery Services plans to support Delivery Station execution, aligned with Learning & Development strategy. This role will be focused on developing material and training session's execution with current and new Associates, focused on improving operational metrics by standardising process execution.
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Key job responsibilities
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- Develop, assess, track, and facilitate training related programs for current and current entry level employees.
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- Work closely with stakeholders and relevant team members for preparation and coordination of training events based on site/regional needs.
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- Build trust with peer(s) across the AU AMZL team and collaborates on regional learning projects.
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- Serve as a Subject Matter Expert (SME)
for onboarding; coordinating all training needs.
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- Facilitate certified job and compliance training including ongoing audits, badge creation, data entry and retrains.
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- Travel intermittently among local Delivery Services sites to provide maximum coverage in their region.
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- Maintain, prepare and distribute data on key metrics for their delivery station/region.
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- Monitor adherence to standard work and quality and coach associates accordingly.
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- Ensure area readiness and area organisation for all Learning Experience areas to ensure they are prepared to support all Delivery Station training activities.
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- Escalate any barriers to Learning Manager or appropriate escalation point.
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- Collaborate and support the wider Delivery Services Learning Team.
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- Experience with planning, performance metrics, and process improvement
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- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
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📌 Learning Coordinator, Delivery Services, Field Learning, Delivery Services, Field Learning (New South Wales)
🏢 Amazon
📍 New South Wales
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