Jobtailor in Melbourne is seeking a dedicated specialist to support customers facing financial difficulty. You will manage hardship applications, assess cases, and negotiate compliant payment plans within regulatory guidelines.
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The role requires empathetic, customer-focused communication in a quick-paced contact centre. Experience in financial hardship, credit, or dispute resolution, and strong digital literacy are essential.
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📌 Financial Hardship Support & Solutions Specialist (Victoria)
🏢 Jobtailor
📍 Victoria
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