Job Description

Our Client

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Our client, Western Care Services (WCS), is a registered NDIS provider supporting people with disability to access services and supports that reflect their individual needs, choices and goals.

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WCS is committed to person-centred service delivery, working collaboratively with participants, families, carers and other professionals to support greater choice, independence and participation.

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Main Duties/Responsibilities

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- Coordinate complex support and services which are developed and delivered within the funding plan
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- Develop and implement positive behaviour support plans
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- Provide Specialist Support Coordination, Support Coordination and Support Connection
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- Ensure service and support is delivered according to the standards and relevant policies and procedures plan and delivered according to the wishes of the individual and their families
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- Maintain effective relationship and communication with internal and external stakeholders
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- Maintain accurate documentation, preparing reports on individual outcomes and progress
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- Build and maintain effective working relationships with individuals, families, carers and the community
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- Consult with family members, professionals and other supports to ensure that support is ongoing and participants needs are identified and met
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- Establish and maintain a current accurate confidential client reporting system
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- Facilitate and support the development, maintenance and review plans as necessary
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- Develop and maintain accurate information about individuals, i.e.) All About Me / Support Plans
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- Develop responses to client issues in a timely manner
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- Providing on-the-job guidance and mentoring,



especially in the implementation of behaviour support plans and managing challenging behaviours
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- Provide a communication for participants and families and ensure that all relevant information is recorded and communicated
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- Ensure reports and other required documentation are completed in accordance with Western Care Services requirements.
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- Refer any concerns to the Operations Manager and assist in resolving
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Requirements

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Qualifications: Recognised qualification in Social Work and/or Developmental Education

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Experience/Skills

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- Membership with Australia Association of Social Workers (or willingness to obtain upon commencement)
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- Experience and/or knowledge of providing support to people with disability
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- Demonstrated ability to think innovatively and work flexibly to achieve goals
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- Ability to develop, implement and manage plans and programs for individuals and groups
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- Ability to self-manage work in a team environment
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- Demonstrated strong problem solving and implementation skills
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- Excellent communication and interpersonal skills with the ability to relate well to all people
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Performance Goals

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- Maintain a positive representation of WCS
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- Compliance with the NDIS Safeguarding Commission
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- Adherence to NDIS Conflict of Interest Rules.
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Benefits

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- BenefitsCasual in-home care opportunities
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- Meaningful work supporting people to remain safe and comfortable in their own homes
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- Chance to work directly with clients and make a practical difference in their daily lives
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- Support from the Client Services team
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- Opportunity to work with clients from diverse cultural and linguistic backgrounds
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For confidential enquiries, please contact 0481 758 017 or email [email protected].

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📌 NDIS Support Coordinator - Melbourne, VIC (Victoria)
🏢 Multicultural Consulting Services
📍 Victoria