We are seeking a motivated and detail oriented Accounts Receivable and Accounts Payable Officer to join our Finance team on a full time basis.
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This is a great opportunity for someone with strong accounts experience, particularly in debt collection, who enjoys working in a busy and fast paced environment. Experience in the construction industry will be highly regarded.
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You will be responsible for managing both Accounts Payable and Accounts Receivable functions, ensuring accurate processing, reconciliation and follow up of accounts.
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This is a hands on, office based and phone based role. A significant part of the Accounts Receivable function involves contacting customers about overdue accounts, explaining balances, resolving account queries and negotiating payment arrangements.
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You will need to be comfortable picking up the phone, managing challenging conversations and following matters through to resolution while remaining professional and respectful. and general finance administration.
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Key responsibilities
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- Manage the accounts receivable ledger and debtor accounts
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- Make regular outbound calls to customers regarding overdue balances
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- Explain account information and resolve invoice or payment queries
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- Negotiate and monitor payment arrangements in line with company policy
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- Allocate customer payments and reconcile remittances
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- Prepare weekly aged debtor reports
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- Conduct credit checks and establish current debtor accounts
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- Maintain accurate notes, records and follow up dates
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- Liaise with external collection agencies when required
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- Assist with legal recovery files and audit requirements
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About you
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- At least two years' recent experience in commercial accounts receivable or credit control
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- Proven experience collecting overdue debts by phone
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- A clear, confident and professional telephone manner
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- The ability to be readily understood by customers and explain financial information clearly
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- Confidence managing objections and difficult payment conversations
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- Strong listening, negotiation and problem solving skills
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- Accurate written communication and account note recording
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- Excellent attention to detail and follow through
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- Good working knowledge of Microsoft Excel and Word
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- Experience using accounting or ERP software
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- A stable, permanent full time position
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- An established business with a consistent customer base
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- A supportive Finance Manager and team environment
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- A practical role with clear responsibility and ownership
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- Competitive remuneration based on experience
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