City of Charles Sturt is seeking a Customer Experience Advocate to be the voice of the customer across our organisation. You will work with community members and service areas to understand concerns, investigate issues, identify trends and help drive meaningful improvements to our services.
Reporting to the Customer Experience Lead, you’ll capture feedback, follow up on complaints and escalations, and collaborate with teams to turn insights into practical actions that improve outcomes for the
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📌 Customer Experience Champion (Sturt)
🏢 City of Charles Sturt
📍 Sturt
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