As the first point of contact for our practice, you will play an important role in ensuring the smooth day-to-day operation of the office. You will be responsible for a variety of reception and administrative duties.
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Key responsibilities
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Managing telephone enquiries and reception duties
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Greeting patients and visitors in a professional and welcoming manner
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Data entry and maintaining accurate patient records
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Scanning, filing and organising documents
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Preparing and sending correspondence, including letters, emails and faxes
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Diary management, appointment scheduling and waitlist management
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Liaising with medical centres, specialists and other organisations
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Collecting fees and following up outstanding invoices
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Opening and closing the office each day
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About you
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A minimum of 1 year experience in a reception or administrative role within the healthcare industry
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Exceptional communication skills and a professional telephone manner
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A proactive approach and the ability to work independently
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Strong multitasking and time management skills
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High reliability, integrity and a strong work ethic
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The ability to follow established procedures and instructions
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Excellent attention to detail and organisational skills
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Robust problem-solving abilities
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Outstanding spelling, grammar and written communication skills
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Strong computer and typing skills, with the ability to quickly learn new software systems
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A supportive and friendly team environment
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Ongoing training and development opportunities
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A rewarding role where you can make a difference in patients' experiences
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Opportunity to grow your skills within the healthcare industry
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📌 Medical Reception (Orange)
🏢 seek.com.au
📍 Orange
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