Glendenning, NSW | Permanent Full-Time | $70,000–$80,000 + Super
n Join a growing logistics business in a newly created role!We are seeking a Customer Service & Administration professional to join a growing logistics business in Glendenning.
n This is a varied role supporting an established team and working with a portfolio of blue-chip clients. You'll manage customer enquiries, order and delivery queries, administration and data entry, while liaising with transport providers to ensure issues are followed through to resolution.
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This is not a traditional call-centre role — we're looking for someone proactive, adaptable and comfortable wearing multiple hats.
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Why You'll Love This Role
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- $70K–$80K + super, depending on experience
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- Permanent, full-time opportunity
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- Newly created position due to business growth and new client accounts
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- Work with established blue-chip clients
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- Varied role with plenty of opportunity to learn and develop
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- Supportive, close-knit team
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- Join a business where the average employee tenure is around nine years
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- Long-term opportunity with a stable and growing organisation
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Customer Service & Administration
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About the Role
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You'll be responsible for:
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- Responding to customer enquiries via phone and email
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- Investigating order, delivery and inventory queries
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- Liaising with transport providers to resolve delivery issues
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- Using internal systems to investigate orders and provide customer updates
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- Completing general administration and data entry
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- Updating customer inventory information in SAP
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- Maintaining accurate records in the OrderPoint CRM/order management system
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- Supporting the existing team with day-to-day administration
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- Proactively communicating with customers and following issues through to resolution
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- Building strong relationships with key client accounts
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About You
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We're looking for someone who brings the right attitude, communication style and team fit.
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You will ideally have:
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- Previous customer service and/or administration experience
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- Strong communication and interpersonal skills
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- Excellent attention to detail
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- A proactive approach and the ability to think on your feet
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- Confidence dealing with professional and blue-chip clients
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- The ability to manage competing priorities and varied responsibilities
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- A genuine interest in building a long-term career with a business
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- Experience in a small business or fast-paced environment will be highly regarded
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- Logistics or transport experience is beneficial, but not essential
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SAP experience is advantageous, however training can be provided.
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No specific qualification is required — experience, attitude and capability are what matter most.
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The Opportunity
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This is a great opportunity to join a business experiencing genuine growth and become an important part of an established team.
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If you're looking for a stable, diverse customer service and administration role where you can build relationships, learn the business and grow with the company, we'd love to hear from you.
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📌 Customer Service (New South Wales)
🏢 HOBAN Recruitment
📍 New South Wales
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