Job Description

Attune Hearing is Australia's largest private provider of Government funded hearing services with an international reputation for excellence in patient / client centered care. In 2014 Attune was the first and is still the only audiology company to be accredited against the National Safety and Quality in Health Service Standards.

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Our business model is decentralized so that our local clinic teams can build robust and enduring relationships with our clients, our referrers, and our communities. You work in a framework which rewards performance.

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About the Role:

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As a Client Advisor, you'll serve as the primary point of contact for our customers, ensuring their experience at our clinic is exceptional from start to finish.

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What you will do

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- Operational Support to clinic Audiologists; including administration (answering phones, booking appointments, providing customer service)
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- Who we see and when we see them is critical to drive the best outcomes. You are key in organizing this success.




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- Stock Management
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- Liaise with internal (Audiologists) and external (clients, medical professionals) stakeholders whilst providing empathy and high levels of customer service.
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- Data Entry. Attention to detail is key to ensuring smooth outcomes.
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What you will bring:

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- Proven experience in or exposure to allied health OR high volume customer service or sales. Our clinics are busy!
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- Computer literacy with high levels of attention to detail and/or data entry.
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- Ability or willingness to perform basic patient assistance with hearing devices (we will train you)
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- Previous exposure to Medicare/Private Health claims is advantageous. If you don't have this experience, we will train you.
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- The ability to form excellent working relationships and support our Audiologists.
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📌 Part Time Client Advisor - Rockhampton
🏢 Attune Hearing
📍 Rockhampton