Amazon Web Services Australia Pty Ltd seeks an Amazon Connect Specialist Consultant to help customers design, implement, and deliver production-grade contact centre solutions across the full project lifecycle.
Typical engagements include migrating from Genesys/Avaya or other CCaaS platforms to Amazon Connect, mapping IVR and routing, and producing functional documentation for delivery teams and stakeholders.
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📌 Senior Amazon Connect Consultant for Cloud Contact Center (City of Sydney)
🏢 Amazon Web Services (AWS)
📍 City of Sydney
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