We are a growing business that specialises in Building & Contents Restoration Services.
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Our Disaster Recovery company is one of the largest in the state, and last year alone, we serviced over 800 projects.
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We respond quickly to our clients when they need assistance when their property has suffered damage because of a natural disaster, property damages including fire, water, or impact damage.
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The Opportunity
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A fantastic opportunity is available for a hardworking, enthusiastic person with restoration experience, to join our successful team as our new Assessment Manager / Estimator.
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In this role, you will immerse yourself in our strong team culture and support our operational requirements in the insurance service industry.
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Responsibilities
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- Represent the company in a professional manner and of high standards at all times
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- Adhere to and comply with OH&S; guidelines, ensuring the relevant machinery, equipment and chemicals are used in a protected and correct manner for each job
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- Ensure Scope and Quotes are built to high standard, and providing sufficient detail.
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- Provide specific details in a report form structure of works to be completed on specific jobs.
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- Manage and OWN a portfolio of jobs.
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- Proactive Client Management and ensuring all stakeholders for all jobs are well supported and communicated with often.
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- Maintain quality management system when supervising on-site
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- Deliver induction, training, and site activities for casual staff
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- Manage the performance of the crew you are supervising, including:
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- Audit quality of work being undertaken
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- Provide structured feedback
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- Ensure works are completed to customers satisfaction and in line with calculated hours
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- Identify areas for process improvement to ensure compliance with Client contracts and relevant statutory/technical requirements
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- Ensure company policies and values are maintained
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- Ensure daily paperwork/computer systems and tablet applications are fully completed
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- Exercise full care and responsibility with all company vehicles and equipment
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Requirements
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Minimum of 3 years' experience in the restoration industry (either management or supervisory)
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Well-developed understanding and capable with the use of Restoration equipment, and techniques utilised to carry out the work:
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- Certified in a minimum of two IICRC or ITI accreditations:
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- Water Damage Restoration
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- Carpet Cleaning
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- Applied Structural Drying
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- Fire and Smoke Restoration
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- Applied Microbial Remediation
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- Odour Control
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- Trauma Scene Clean Up
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- Demonstrated understanding of:
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- IICRC S500 - Standard and Reference Guide for Professional Water Damage Restoration
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- IICRC S520 - standard and Reference Guide for Professional Mould Remediation
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- Ability to communicate complex issues verbally and in writing (through formal reports)
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- Effective influencing and problem-solving skills
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- Ability to be on-call for emergency work allocation (weekends & overtime)
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#J-18808-Ljbffr
📌 Restoration Technician (New South Wales)
🏢 Abril Building Solutions and Restorations
📍 New South Wales
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