Job Description

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- Balances assigned bank accurately and held accountable to a high degree for any variances.
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- Ensures Red Hawk Casino cash and non-cash asset protection.
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- Cashes chips, tickets and gaming tokens into money for guests, in a courteous, timely manner.
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- Cashes personal, business and travelers checks for currency.
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- Prepares and processes tax documents and withholding, ensuring correct tax rate is applied.
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- Pays out large jackpots.
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- Complies with Title 31 requirements by tracking and logging cash transactions in excess of $3,000
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- Redeems foreign currency, computing accurate exchange rates for the various currency received
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- Processes marker issuance and buy-back transactions, providing quality service to each guest
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- Counts and balances chips.
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- Prepares chip fills for Table Games.
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- Assists guests with enrolling in check cashing and Red Hawk line of credit
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- Processes cash advances and gift card redemption.
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- Verifies and reconciles guests' marker and deposit balances with the accounts receivable aging report
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- Answers the phone, assists guests with any credit-related problems.
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- Assists various departments in counting gratuities.
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- Prepares and distributes cash to casino outlets and Team Member banks.
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- Verifies all money drops and deposits money into appropriate accounts.
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- Processes markers, returned checks and guest deposits.
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- Maintains various records of Main Bank activities.
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- Pulls and counts mutilated money, preparing it to be returned to the bank.
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- Processes bus buy-ins and promotional chips, verifies and redeems table bets.
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- Pays out promotional drawings.
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- Prepares cash fills for kiosks and cash recyclers.
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- Performs all even exchanges between slot department and the cage
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- Balances monies received and disbursed
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- Verifies all cash, monetary instruments and IDs, capturing any suspicious or fraudulent items.
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- Conducts operation of basic slot machinery, cash dispensing machine, redemption machine, bill counter, coin counter and calculator.
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- Maintains current knowledge of local jurisdiction gaming laws (federal, state, compact, etc.) and attendant regulations, as well as internal controls, policies and procedures.
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- Brings team member concerns and/or problems and unusual guest activities to the attention of the shift supervisor or manager.
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- Trains new Team Members in all Cage areas while monitoring and reporting on trainees' progress.
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- Held accountable to a high degree for errors and variances incurred during the training of recent Team Members.
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- Facilitates the flow of information throughout the property, by attending regularly scheduled departmental meetings.
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- Held accountable, to a high degree, for the accuracy, confidentiality, and thoroughness of departmental records and reports.
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- Maintains guest service levels to established standards.
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- Maintains a working knowledge of casino's current and upcoming special events in order to inform guests.
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- Resolves minor guest conflicts, which relate to rewards.
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- Assist guests with rewards questions.
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- Redeems gifts for various weekly gift giveaways.
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- Encourage guests to sign up for Rewards Club.
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- Performs all other duties as assigned.
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QUALIFICATION REQUIREMENTS

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- High school diploma or GED required.
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- Some college courses in banking, finance or related area preferred
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- Cash handling experience preferred
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- Must be familiar with, and able to operate, computers and printers.
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- Ability to stand for the duration of the shift
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- Ability to lift 501b coin bags.
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- Must be at least 21 years of age.
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Equal Opportunity Employer
n This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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📌 Cage Cashier FT (Lismore)
🏢 Red Hawk Casino
📍 Lismore