- Serve as the primary IT contact and trusted technology partner for the Australian team
- Translate Australian business priorities into technology requirements, solution options, and delivery priorities
- Identify technology-driven opportunities to improve efficiency, productivity, compliance, and customer experience
- Build relationships with Australian stakeholders, senior leadership, global BizTX teams, and regional transformation partners
- Lead day-to-day IT operations and ensure availability and performance of business applications and end-user services
- Manage incidents, escalations, root-cause analysis, and service improvements
- Coordinate with global teams, vendors, outsourced support teams, and the APAC Transformation Director
- Perform business analysis and requirement gathering
- Design and implement local technology solutions
- Support applications, reporting, integrations, data analytics, and business systems
- Develop prototypes, dashboards, reports, and automation solutions
- Troubleshoot complex business and system issues
- Lead end-to-end local IT and digital transformation projects
- Define project scope, budget, timelines, risks, and success measures
- Drive project execution and benefit realisation
- Coordinate testing, training, and change management
- Develop and manage the annual local IT budget
- Evaluate and negotiate with technology vendors
- Ensure cost-effective procurement and utilisation of IT resources
- Monitor project and operational spending
- Ensure compliance with corporate IT policies and security standards
- Manage technology risks and business continuity planning
- Support audits and regulatory requirements
- Lead, manage,



coach, and develop the local IT team and external partners
- Set priorities, expectations, and ways of working
- Provide day-to-day leadership, performance guidance, and prioritisation support
- Foster accountability, collaboration, innovation, and continuous improvement
- Remain actively involved in detailed execution when required

Requirements

- Strong communication, stakeholder management, relationship-building, and people leadership skills
- Demonstrated experience leading, coaching, and developing an IT or technology team, including managing priorities, performance, and service delivery outcomes
- Bachelor’s degree in computer engineering, Computer science, or related fields
- 8–12+ years of IT experience
- Strong background in ERP, Data & Analytics including PowerBI, System Integration, and Project Management
- Solid technical skills in System Integrations, Database Management, Data Warehouse and Data Analytics, mainly Microsoft SQL
- Capable of operating at both strategic and operational levels, with a willingness to work on detailed tasks when required
- Ability to engage directly with users to diagnose detailed business issues, gather requirements, and shape practical technology solutions




- Willingness to occasionally work outside standard Australian business hours where required to support regional and global collaboration
- Experience working in a multi-country, regional, or global technology environment
- Exposure to SAP or major ERP transformation programs
- Experience with Power Platform, automation, or low-code tools
- Experience supporting business change management, adoption, and training for technology solutions

Core Competencies

Demonstrates expertise in IT operations management, project execution, and stakeholder engagement, with a strong focus on technology solutions that enhance efficiency and compliance. Proven ability to lead and develop IT teams while managing vendor relationships and ensuring adherence to corporate IT policies.

Highest-signal resume keywords

- IT Operations Management
- Project Management
- Data Analytics
- System Integration
- Stakeholder Management

ATS Optimization Keywords

Hard Skills

- ERP
- Database Management
- Data Warehouse
- Microsoft SQL
- PowerBI
- Business Analysis
- Automation Solutions
- Change Management
- Prototyping
- Reporting

Soft Skills

- Communication
- Relationship-Building
- People Leadership
- Collaboration
- Coaching

Certifications & Qualifications

- Bachelor’s Degree in Computer Engineering
- Bachelor’s Degree in Computer Science

Industry Keywords

- Technology Transformation
- Compliance
- Business Continuity Planning
- Multi-Country Technology Environment
- SAP

Tools & Technologies

- Power Platform
- Low-Code Tools
- Business Applications
- End-User Services
- Data Analytics Tools

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📌 BizTx Manager (Williamstown)
🏢 Jobtailor
📍 Williamstown