Job Description

J J Hospitality Services Pty Ltd – Melbourne VIC

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Join our dynamic team at JJ Hospitality Services, where we specialize in providing skilled manpower solutions to leading hotels in Sydney, Melbourne, Gold Coast and Brisbane. We are looking for a Kitchen Steward Manager or an established Steward Supervisor who is ready to step up and oversee kitchen operations in one of our 5-star luxury hotel clients.

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As the Steward Supervisor, you will play a vital role in ensuring the smooth and efficient operation of the stewarding department of the hotel. Your primary responsibility will be to maintain a high standard of cleanliness and hygiene, supervise the team, and collaborate with various departments to uphold the highest quality service.

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Requirements/Qualifications:

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2+ years of experience in stewarding and hospitality leadership.

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Knowledge of kitchen operations and safety standards.

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Strong communication and organizational skills.

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Full work rights in Australia and based in Melbourne.

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Responsibilities:

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Managing Day-to-Day Operations

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Orders and manages necessary supplies. Ensuring workers have supplies, equipment, tools, and uniforms necessary to do their jobs.

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Monitors the inflow of ordered materials and the maintenance of current materials. Report shortages to designated personnel.

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Inspects supplies, equipment, and work areas to ensure productive service and adherence to standards.

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Investigates reports and follows-up on employee accidents.

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Manages all equipment, plates, glass and silver, ensure adequate clean supplies of each.

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Ensures adherence to appropriate cleaning procedures for service ware, equipment, floors, and dishwashing areas.

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Ensures that stewarding areas are clean, operational, and compliant with all relevant laws,



regulations, and food safety standards.

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Informs and/or updates the managers, the peers and the subordinates on relevant information in a timely manner.

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Leading the Stewarding Team

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Utilizes interpersonal and communication skills to lead, influence, and encourage the team and demonstrates honesty/integrity and leads by example.

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Supervises and manages the stewarding team. Manages all day-to-day operations including rostering, timesheet reporting and attendance.

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Ensures and maintains the productivity level of employees.

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Serves as a role model to demonstrate appropriate behaviours.

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Encourages and builds mutual trust, respect, and cooperation among team members.

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Communicates performance expectations in accordance with job descriptions for each position.

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Establishes and maintains open, collaborative relationships with employees.

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Strives to improve service performance.

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Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

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Recruits, interviews, selects, hires, and promotes employees in the organization.

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Trains employees in safety procedures and proper kitchen cleaning procedures.

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Provides feedback to the team members based on observation of their behaviours and performance.

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Reviews employee satisfaction results to identify and address employee problems or concerns.

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Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs).

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Ensures property policies are administered fairly and consistently.

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Ensures the stewarding team members are properly trained regarding sanitation, equipment handling and chemical usage.

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Participates in employee progressive discipline procedures.

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📌 Kitchen Steward Supervisor (Victoria)
🏢 J J Hospitality Services
📍 Victoria