Pacific Blue Australia is seeking a Customer Escalations Consultant to support our Retail (Tango Energy) operations in Melbourne/Geelong. You will handle complex complaints, work with stakeholders, and ensure compliant, timely resolutions during peak demand.
This 12-month max term hybrid role focuses on improving customer outcomes and applying regulatory knowledge. You’ll be the escalation point for inquiries, resolve issues via calls and written channels, and contribute to continuous
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📌 Hybrid Energy Retail Escalations Specialist (Melbourne)
🏢 Pacific Blue Australia
📍 Melbourne
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