Job Description

Dental Receptionist / Front Desk Coordinator

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Looking for More Than "Just a Reception Job"?

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At Arete Dental Studio, our front office team plays a critical role in the patient experience. We're looking for someone who genuinely enjoys connecting with people, thrives in a fast-paced environment, and wants to grow within a long-term career prospect.

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This role is perfect for someone with strong interpersonal skills, excellent communication, and a warm, confident presence who takes pride in delivering exceptional service and being part of a supportive, high-performing team.

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Dental experience is highly regarded, however candidates from premium customer service, medical, sales, hospitality, or client-focused backgrounds are also encouraged to apply.

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About Us

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At Arete Dental Studio, we are committed to excellence, integrity, and purposefulness in everything we do.

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Located in the heart of Ascot on Racecourse Road, we are a modern, growing dental practice focused on delivering world-class patient care and creating an experience patients genuinely remember.

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We are proud of the culture we've built — supportive, growth-focused, professional, and team-oriented — where every team member plays an important role in helping patients feel welcomed, cared for, and confident.

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Why Join Our Team?

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Supportive & Positive Team Culture
n Work alongside a close-knit team that genuinely supports one another and celebrates wins together.

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Long-Term Stability & Career Growth
n We're looking for someone wanting a long-term position with opportunities to grow as the practice continues to expand.

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Learn Valuable Skills
n Structured training and ongoing support provided. We invest heavily into our team's growth and development.

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Beautiful Modern Practice
n State-of-the-art clinic with advanced technology, digital systems, and a premium patient experience.

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No Late Nights or Weekends
n Enjoy a healthy work-life balance with consistent weekday hours.

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Convenient Ascot Location
n Great cafes, public transport access, and free nearby parking.

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About You

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You are someone who:

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- Naturally connects with people and communicates confidently
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- Presents professionally and enjoys creating exceptional experiences
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- Is organised, reliable, and able to multitask under pressure
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- Learns quickly and adapts well to systems and processes
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- Has strong attention to detail and takes pride in their work
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- Wants to be part of a high-performing team environment
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- Has a positive attitude and growth mindset
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Highly Regarded

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- Dental reception or dental assisting experience
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- Experience in medical reception
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- High-end customer service or sales experience
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Your Responsibilities

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- Welcoming patients and creating a positive first impression
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- Managing appointment scheduling and daily workflow
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- Handling phone, email, and patient enquiries professionally
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- Coordinating treatment plans and patient communication
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- Processing payments and maintaining accurate records
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- Supporting the clinical team and contributing to smooth operations
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- Helping create an exceptional overall patient experience
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The Opportunity

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This is more than a standard reception role — it's an opportunity to become an important part of a practice that genuinely values its team and patients.

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We are looking for someone who wants to grow with us long term and contribute positively to the culture and future of the practice.

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📌 Dental Receptionist / Front Desk Coordinator (Queensland)
🏢 Arete Dental Studio
📍 Queensland