Job Description

Project Coordinator – Digital Signage

n

Location: Perth, WA

n

Work Arrangement: 5 days onsite

n

Employment Type: Full-time

n

Industry: Digital Signage / Technology / Services

n

About the Role

n

We are looking for a highly organised and people-focused Project Coordinator to join a growing company.

n

This is a hands-on coordination role where you will be the key point of contact for clients, while also managing the scheduling and coordination of technicians completing installations, maintenance and support work.

n

You'll play a critical role in ensuring clients receive excellent service and that technicians have everything they need to complete jobs efficiently and on time. This is a great opportunity for someone who enjoys building relationships, problem-solving and keeping multiple moving parts organised.

n

Key Responsibilities

n

n
- Own and manage day-to-day relationships with clients, acting as their primary point of contact
n
- Coordinate digital signage installations, maintenance and service requests from initial enquiry through to completion
n
- Schedule and dispatch technicians to client sites based on availability, location, priority and project requirements
n
- Communicate job details, timelines and requirements clearly to technicians and clients
n
- Monitor project and job progress, proactively identifying and resolving any issues or delays
n
- Coordinate access requirements, site information, equipment and other logistics required for technicians
n
- Provide regular updates to clients and ensure expectations are managed throughout the project lifecycle
n




- Manage multiple projects and service requests simultaneously while maintaining a high level of attention to detail
n
- Maintain accurate records of jobs, schedules, client information and project documentation
n
- Liaise with internal teams, suppliers and contractors to ensure projects are delivered smoothly
n
- Follow up completed works and ensure any outstanding issues are resolved
n
- Assist with reporting, invoicing and general project administration where required
n
- Continuously look for ways to improve scheduling, communication and the overall client experience
n

n

About You

n

We're looking for someone who is organised, personable and proactive, with the confidence to take ownership of client relationships and coordinate multiple stakeholders.

n

You will ideally have:

n

n
- Previous experience in project coordination, service coordination, scheduling, operations or administration
n
- Strong customer/client relationship management skills
n
- Excellent organisation and time management skills
n
- The ability to coordinate multiple technicians, jobs and deadlines simultaneously
n
- Strong written and verbal communication skills
n
- Excellent attention to detail
n
- A proactive approach to problem-solving
n
- Confidence communicating with both clients and technical teams




n
- The ability to remain calm and organised when priorities change
n
- Strong computer literacy and the ability to quickly learn new systems
n
- A genuine interest in technology and/or digital solutions
n

n

Experience within digital signage, telecommunications, IT, AV, electrical services, field services or a similar technical environment would be highly regarded, but is not essential.

n

What You'll Bring

n

This role would suit someone who enjoys being the person who keeps everything moving. You don't need to be highly technical — instead, you'll need to be comfortable working with technical people, understanding the requirements of a job and making sure the right technician is in the right place at the right time.

n

You'll be someone who:

n

n
- Takes ownership rather than waiting to be asked
n
- Builds strong, long-term client relationships
n
- Enjoys a fast-paced and varied environment
n
- Is comfortable juggling competing priorities
n
- Communicates clearly and confidently
n
- Is highly reliable and organised
n
- Enjoys working in a small business where you can make a genuine impact
n

n

Why Join?

n

n
- Join a small, growing business where you'll have genuine ownership
n
- Work closely with clients and technical teams
n
- Variety across project coordination, customer relationships and operations
n
- Prospect to develop your project management and technology experience
n
- Perth-based, 5 days onsite
n
- Be part of a close-knit team where your contribution is visible and valued
n

#J-18808-Ljbffr

📌 Project Coordinator (Perth)
🏢 Charterhouse Recruitment Australia
📍 Perth