Job Description

Bolton Clarke Group one of Australia's largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally. Bolton Clarke Residential group now has 88 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.

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We're currently seeking a Full-Time Care Coordinator to join our Home and Community team at our Toowoomba Office.

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Key Responsibilities

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- Provide service coordination, assessment, care planning and review, for non- clinical component of support programs (i.e., Commonwealth Home Support Programme (CHSP), Fee for service and other relevant programs to ensure effective co-ordination and delivery of care services to customers.
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- Coordinate the planning and implementation of a Model of Care which provides customer-centric quality care services in an environment of innovation.
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- Ensure all reporting and documentation requirements are met, including completing and maintaining timely, accurate and efficient administrative and communication systems.
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- Provide practical assistance relating to meeting quality and audit requirements.
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- Manage a prescribed caseload including assessment and care planning to remain within budgetary constraints of the service users designated program(s).
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- Monitor the accuracy of the electronic records of client attributable time (both direct and indirect) in the Client Management System.
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What do we need from you?

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- Certificate IV Community Services or equivalent demonstrated experience in a similar role.
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- Strong understanding and knowledge of the needs of the clients from various funding programs (e.g. Home Care Packages, Support At Home and Commonwealth Home Support Programme).
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- Excellent computer skills with demonstrated experience in MS Office.
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- Demonstrated commitment and experience in providing high quality customer service with excellent communication skills (written and verbal).
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- Excellent organisational and time management skills and ability to work within limited timeframes.
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- Police Check (Valid within the last 3 years).
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About this location:

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A new opportunity is now available to join Bolton Clarke, Home & Community Support team.

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Why Work For Bolton Clarke:

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- Excellent work/life balance with shifts that suit your personal needs.
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- A caring team environment with strong clinical and allied health support.
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- Career progression and development opportunities.
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- Generous salary packaging and not-for-profit tax advantages – claim up to $18,550 tax free Private health insurance and gym discounts.
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- An Employee Assistance Program for staff and family.
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Our commitment to diversity:

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At Bolton Clarke we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status and family or marital status.

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Appointment to this position and ongoing employment is subject to your commitment to supporting diversity and inclusion.

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If you have any further queries, please contact Ashley Hurman ([email protected])

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We invite you to be part of a welcoming, dedicated and diverse team, and make a big difference to the lives of older Australians.

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📌 Care Coordinator (Toowoomba Regional)
🏢 Bolton Clarke
📍 Toowoomba Regional