Job Description

Certification Programs & Committee Support

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$80k + Super

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About the client

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Our client is a well‐established, member‐based professional association supporting qualified members within the Sustainability sector across Australia and New Zealand, from students through to senior certified professionals. The organisation operates a nationally recognised certification program that upholds professional standards and provides assurance to government, industry, and the community. Known for its collaborative, respectful culture, this not‐for‐profit organisation offers a stable and clearly structured working environment.

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About the role

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As Administration Coordinator, you will play a pivotal role in the organisation's flagship certification scheme, ensuring applications are processed accurately, consistently and on time. Just as importantly, you will be the primary point of contact for a group of dedicated volunteer committee members, genuinely guiding and supporting them through their responsibilities rather than simply providing secretariat support. This is a process‐driven, execution‐focused position, well suited to someone who takes pride in accuracy and reliability and who is confident building trusted relationships.

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Duties

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- Review and process certification applications end to end,



ensuring accuracy and completeness.
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- Act as the primary point of contact for volunteer committee members, building strong, trusted working relationships and guiding them through their responsibilities.
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- Schedule committee meetings, prepare agendas and papers, and take accurate minutes.
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- Maintain accurate database records and produce management and statistical reports.
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- Support continuous improvement, including the transition to a new membership management platform.
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Requirements

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- At least three years' experience in structured office administration or a similar role.
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- Exceptional attention to detail and the ability to follow established procedures precisely, with minimal supervision.
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- Genuinely enjoys working with, and guiding, volunteers, particularly in a committee setting.
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- Comfortable using CRM or database systems and the MS Office suite.
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- Strong minute‐taking ability and clear, professional written communication.
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- Self‐motivated with a steady, methodical approach and sound judgement on when to escaly.
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- Experience in a membership, certification, education or regulated not‐for‐profit environment is advantageous.
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📌 Administrative Coordinator (Victoria)
🏢 Cox Purtell Staffing Services
📍 Victoria