Job Description

The Hunt is excited to be partnering with Unite Health to find a warm, highly organised Student Experience Coordinator to join their close-knit team in their new South Yarra home.

n

Established in 2012, Unite Health is the exclusive provider of APPI Pilates teacher training across Australia and New Zealand and a leading provider of Pilates education, having supported more than 10,000 students through their education journey.

n

This is a hands-on role at the heart of the Unite Health student experience. You'll be a key point of contact for students, prospective students and alumni, while coordinating the administration that keeps courses, certification processes and the South Yarra studio running smoothly.

n

What you'll be doing

n

n
- Deliver warm, responsive support to students across email, phone and in person
n
- Manage the student inbox and ensure enquiries are followed through to resolution
n
- Coordinate certification exams, including communication with students, examiners and venues
n
- Support course enrolments, transfers and general student administration
n
- Help coordinate course setup and the smooth running of the South Yarra studio
n
- Manage studio supplies, venue bookings and day-to-day office requirements
n
- Maintain accurate records and organised administration
n
- Work closely with the Operations Manager, General Manager and wider Unite Health team
n

n

About you

n

You're someone who genuinely enjoys being organised and helping people.

n

You take pride in getting the details right,



follow things through and enjoy being the reliable person others can count on. You'll be equally comfortable communicating with a student as you are working through a busy inbox or coordinating the detail behind an upcoming course.

n

You'll ideally bring:

n

n
- 3+ years' experience in customer service, administration, coordination or a similar support role
n
- Exceptional organisation and attention to detail
n
- Warm, professional written and verbal communication
n
- Strong time management and the ability to juggle competing priorities
n
- A genuine love of delivering an exceptional customer or student experience
n
- Reliability, ownership and strong follow-through
n
- Confidence using Microsoft Office, Zoom and Google Drive
n
- An interest in health, wellness, movement or education
n
- Experience using CRM or LMS platforms such as HubSpot or Moodle would be highly regarded, but isn't essential.
n

n

Why Unite Health?

n

This is an opportunity to join an established and respected health and education business with a passionate community of students, educators and movement professionals.

n

You'll work from Unite Health's beautiful current South Yarra location, close to South Yarra Station, alongside a warm and close-knit team. You'll also have opportunities to undertake Unite Health courses and become part of a business genuinely passionate about movement and education.

n

This is a full-time, onsite role, Monday to Friday, 8:30am-5:00pm.

#J-18808-Ljbffr

📌 Student Experience Coordinator (Williamstown)
🏢 The Hunt Melbourne
📍 Williamstown