As the Receptionist / Office Administrator, you will be the face of the corporate office and play a vital role in ensuring the smooth day-to‐day operation of our workplace. You will deliver exceptional front‐of‐house service while supporting a broad range of office administration, facilities, onboarding and first‐line IT coordination activities.
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This is a varied and fast‐paced role that requires excellent organisational skills, attention to detail and a proactive approach. You will work closely with teams across the business, helping create a professional, welcoming and well‐organised office environment for employees, visitors and stakeholders.
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What You'll Bring
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- Previous experience in a Receptionist, Office Administrator, Front‐of‐House or similar administrative role within a fast‐paced environment.
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- Outstanding customer service and interpersonal skills, with the ability to build positive relationships across all levels of the business.
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- Strong organisational and time management skills, with the ability to manage competing priorities.
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- Excellent written and verbal communication skills.
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- Intermediate proficiency in Microsoft Office Suite.
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- Strong attention to detail and ability to follow established processes and procedures.
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- A proactive, reliable and solutions‐focused mindset.
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- Experience supporting office operations, facilities coordination, travel bookings or onboarding activities is highly regarded.
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- Tertiary qualifications in a related field are desirable but not essential.
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What You'll Do
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- Deliver a professional and welcoming front‐of‐house experience for visitors, clients and stakeholders.
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- Manage incoming calls and direct enquiries to the appropriate teams while maintaining exceptional customer service standards.
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- Coordinate incoming and outgoing mail, courier services and visitor registrations.
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- Maintain office, stationery and kitchen supplies, ensuring all shared spaces are organised and presentable.
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- Manage meeting room presentation and assist with internal event setup and coordination.
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- Coordinate travel, accommodation and meeting bookings in line with company policies.
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- Assist with fleet vehicle administration and office asset management.
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- Provide first‐line support for routine IT and audio‐visual enquiries and coordinate with external providers where required.
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- Support the People & Culture team with onboarding activities, workspace setup and new starter administration.
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- Maintain records, reports and administrative documentation to support productive office operations.
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Why Us
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- Prime CBD office location with an onsite wellness centre.
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- Inclusive, social culture with monthly team events.
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- Work in a supportive, collaborative and high‐performing team environment.
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- Enjoy exposure to a broad range of office operations and business functions.
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- Access genuine opportunities for professional growth and career development.
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