Job Description

Gladstone Region Aboriginal and Islander Community Controlled Health Service – Gladstone QLD

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Gladstone Region Aboriginal and Islander Community Controlled Health Service Limited (GRAICCHS), trading as Nhulundu Health Service, provides a comprehensive range of primary health care, aged care and community support services across the Gladstone and Central Queensland region.

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We are seeking a motivated Family Wellbeing Office who is passionate about making a difference in the Aboriginal and Torres Strait Islander Community, to join our multidisciplinary team and support the delivery of high-quality, culturally safe family wellbeing services to Aboriginal and Torres Strait Islander peoples and the wider community.

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Why Join Us?

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At Nhulundu, we know that our team deserve a workplace that supports both their career and their wellbeing. We offer:

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- Monday to Friday roster – no weekends, shift work or public holidays
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- 8:30 am to 5:00 pm working hours
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- Monthly RDO (Rostered Day Off)
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- Birthday Leave - Paid Day Off
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- Generous salary packaging benefits to increase your take-home pay
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- Supportive and team-oriented multidisciplinary team
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- Ongoing professional development and training opportunities
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- A meaningful role where you can build lasting relationships with clients and families
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- The opportunity to contribute to Closing the Gap and improving health outcomes for Aboriginal and Torres Strait Islander people
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- A welcoming workplace with a strong commitment to cultural safety and community-led care
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About the position:

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The Family Wellbeing Officer will work closely as part of a team with the Program Coordinator, Family Wellbeing Officers and Child Safety Officers in providing practical services and support:

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- Provide culturally appropriate support to individuals and families in line with Family Care Plans,



promoting positive health and wellbeing outcomes.
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- Assist clients to access and navigate health, community, employment, social and government services, including attending appointments where required.
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- Advocate for clients and families to overcome barriers and improve access to supports and services.
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- Deliver practical parenting education, guidance and support to strengthen family wellbeing and capacity.
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- Support families to maintain and strengthen community, cultural and kinship connections.
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- Empower clients to actively participate in decision-making and build their capacity to coordinate their own supports.
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- Facilitate access to practical assistance, including transport, prescriptions and other essential services.
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- Maintain knowledge of available services and work collaboratively with stakeholders to connect clients with appropriate supports and resources.
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This position is based in Gladstone and outreach across the Biloela region

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About you:

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To be successful in this position, we are seeking an individual which possess' the following:

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- Certificate III in Youth Work, and/or Aboriginal/Torres Strait Islander Primary Health and/or equivalent relevant experience – desirable.
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- Demonstrated experience working with vulnerable people and their families, including individual youth work and community engagement/development programs.
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- Some work outside of normal hours of duty (including on call) may be required as well as some travel across the region
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This is an identified position, open only to Aboriginal and/or Torres Strait Islander applicants.

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Pre-employment checks, including a National Criminal History Check, LCS2 and reference checks, will be required.

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GRAICCHS is a Child Safe Organisation. We are committed to safeguarding children and young people and expect all staff, volunteers, and contractors to share this commitment.

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📌 Family Wellbeing Officer (Gladstone Central)
🏢 Gladstone Region Aboriginal and Islander Community Controlled Health Service
📍 Gladstone Central