Job Description

Employment Consultant – Inclusive Employment Australia (IEA) - Southport, QLD

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Afford's high-quality disability services are expanding under Inclusive Employment Australia (IEA), and we're looking for an Employment Consultant to support people with disability to secure meaningful and sustainable employment.

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This is a rewarding role where you'll work closely with clients, employers and community stakeholders to create opportunities, remove barriers and help people achieve their employment goals.

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About the role

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- Manage a caseload of participants and provide person-centred employment support
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- Support clients to build capacity, confidence and job readiness to achieve sustainable employment
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- Partner with employers and internal teams to create successful and inclusive employment pathways
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- Play a key role in delivering positive employment outcomes under the IEA program
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What you will do

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- Provide exceptional, person-centred support to clients to assist them in securing sustainable employment
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- Support clients with resume development, job applications, interview preparation and workplace readiness
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- Identify barriers to employment and connect clients with appropriate internal and external supports
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- Complete assessments, including risk assessments, and identify job customisation opportunities
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- Collaborate with employers to create inclusive workplaces and implement reasonable workplace adjustments
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- Provide intensive post-placement and ongoing support to clients and employers to maximise employment retention
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- Maintain accurate and compliant case notes, records and documentation within required systems and timeframes
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- Work collaboratively with Vocational Counsellors, Business Development Consultants, Senior Employment Consultants and Area Managers to achieve sustainable outcomes
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- Collect and maintain evidence required for employment outcomes, wage subsidies and program compliance
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- Engage with local communities and stakeholders to promote Afford's employment services and support participant registrations
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- Monitor progress against KPIs and contribute to continuous improvement, quality service delivery and compliance requirements
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- Stay informed of IEA guidelines, compliance frameworks and best-practice employment support approaches
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What you will bring

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- Certificate III or IV in Disability Services, Employment Services or a related field, or equivalent industry experience
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- Experience working with people with disability, employment services or within the human services sector
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- Strong case management skills and the ability to support clients to achieve meaningful employment outcomes
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- Experience working towards and achieving targets and KPIs
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- High-level interpersonal and relationship-building skills with clients, employers and stakeholders
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- Demonstrated ability to work within a person-centred framework and apply the principles of social justice
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- Strong problem-solving, conflict resolution and communication skills
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- Ability to work independently while contributing positively to a collaborative team environment
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- Strong administration and technology skills, including experience using client management systems and Microsoft Office applications
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- Ability to adapt, prioritise and manage competing demands in a rapid-paced environment
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- Current, full driver's licence
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- Access to a fully registered and comprehensively insured vehicle suitable for work-related travel
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- Current Working with Children Check (WWCC), or willingness to obtain one
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- Current NDIS Worker Screening Check, or willingness to obtain one
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- Willingness to complete a National Police Check through Afford's pre-employment compliance process
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- Be part of a purpose-led organisation making a real impact in the community
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- Increase your take-home pay with tax-free NFP salary packaging (up to $15,900 for living expenses and $2,650 for entertainment)
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- Ongoing learning, development and career progression opportunities
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- Flexible, supportive and inclusive workplace with wellbeing initiatives and employee benefits
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More about Afford

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At Afford, we exist to create an inclusive world where human rights are realised, a world where people of all abilities can share in life's adventure.

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We are committed to inclusion, diversity and creating opportunities for people with disability to live the lives they choose. Our people live our values of Kind, Clear, Team and Explore.

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To learn more about Afford, visit www.afford.com.au.

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📌 Employment Consultant - Inclusive Employment Australia (IEA) - Southport, QLD (City of Gold Coast)
🏢 Afford
📍 City of Gold Coast