- Greet and interview potential donors to understand their eligibility and suitability to donate
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- Create a donor experience they'll love and want to come back
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- Complete routine blood pressure and haemoglobin tests
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- Set up machines and collections equipment
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- Insert and remove needles safely to collect whole blood, plasma, and platelets
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- Monitor donors post-donation and assist them with rebooking their next donation
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- Work collaboratively to achieve collection targets
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Requirements
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- Proven customer service experience
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- Be comfortable with needles and blood/biological materials
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- Occasionally lift between 9-22.7kgs
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- Support and foster a fantastic team culture
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- Frequently stand, walk and bend to set up and pack down machines and blood products
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- Be flexible to work wide-ranging shifts on a fortnightly rotating roster from Monday to Saturday.
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Core Competencies
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Demonstrates expertise in donor interaction and blood collection processes,
ensuring a positive donor experience while adhering to safety protocols. Capable of performing routine health assessments and collaborating effectively within a team to meet collection targets.
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Highest-signal resume keywords
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- Customer Service Experience
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- Blood Collection Techniques
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- Needle Safety
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- Team Collaboration
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- Health Monitoring
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Hard Skills
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- Blood Pressure Testing
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- Haemoglobin Testing
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- Needle Insertion
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- Needle Removal
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- Blood Collection
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- Plasma Collection
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- Platelet Collection
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Soft Skills
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- Interpersonal Skills
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- Flexibility
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- Team Culture Support
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Industry Keywords
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- Donor Eligibility
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- Biological Materials
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- Collection Targets
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Tools & Technologies
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- Blood Collection Machines
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- Collection Equipment
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