Job Description

Salary:£25,550 per annum|Company Benefits | Company Vehicle

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Contract: Full Time | Permanent | 37.5 hours per week

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About Us:

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South Staffordshire Water operates across two regions as Cambridge Water and South Staffs Water, and is a privately-owned

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regulated water only company.

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South Staffs Water supplies a population of nearly 1.3 million. The area of supply stretches from the edge of Ashbourne in the

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North, to Halesowen in the South, and from Burton-on-Trent in the East, to Kinver in the West.

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The Role:

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Are you looking for a role that combines independence, customer interaction, and working outdoors? Join us as aMeter Reader and

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help ensure our customers receive accurate bills and excellent service

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This field-based role covers the Staffordshire area, offering the opportunity to engage with customers daily while making a real

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difference. You'll be provided with acompany vehicle, comprehensive benefits package, and the support of a business that

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genuinely cares about its people and customers.

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Key Responsibilities:

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- Accurately collect water meter readings from customer properties across the region
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- Complete all assigned meter reading schedules within the month to ensure compliance with Guaranteed Standards Scheme (GSS)
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- requirements
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- Ensure meter data is recorded correctly and updated on company systems
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- Engage professionally with customers, answering queries and providing excellent service
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- Identify and report unusual consumption patterns, potential leaks, and faulty or damaged meters
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- Recognise and appropriately support vulnerable customers where required
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- Represent South Staffs Water and Cambridge Water in a professional and positive manner
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- Work efficiently to complete daily schedules while maintaining high standards of accuracy and customer satisfaction
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What You'll Need:

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- Full UK driving licence
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- Excellent communication and customer interaction skills
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- Ability to work independently and effectively within a field-based team environment
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- Strong attention to detail and accuracy when recording information
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- A flexible, adaptable approach and willingness to work outdoors in all weather conditions
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- Previous field-based experience is beneficial but not essential
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What You'll Get:

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- Family-Friendly Leave: Enhanced Maternity, Adoption, Paternity & Shared Parental Leave, Fertility Support, and up to 5 paid
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- Carer's Days
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- Financial & Life Assurance:Company Pension Scheme with salary sacrifice options
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- Health & Wellbeing:Employee Assistance Programme and 24/7 Virtual GP access for you and your dependents
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- Lifestyle & Perks:Cycle to Work Scheme and My Premier Advantages discounts, cashback, and vouchers
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- Professional Development: Hands-on training and ongoing career development opportunities
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- Inclusion & Belonging: Active People Networks – Disability & Neurodiversity, Unity+, Women's Network, Parent & Carer Networking
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- Group and more
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- Performance & Recognition: Annual salary review, Reward & Recognition Scheme, and Long Service Awards.
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At South Staffordshire Limited, inclusion matters. We have a wide range of employee networks which are employee-led communities

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that bring our people together, support different perspectives and create a strong sense of belonging. Our people are encouraged

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to get involved as members or allies.

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We are committed to building a team that reflects the diversity of the communities we serve.

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We warmly welcome applications from candidates of all backgrounds, including all genders, ethnicity, sexual orientations, and

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physical and neurodiverse abilities.

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We are happy to discuss reasonable adjustments and encourage you to let us know how we can best support you throughout the

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📌 Meter Reader (Seven Mile Beach)
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📍 Seven Mile Beach