Key Responsibilities Processing and managing medical referrals accurately and efficiently. Handling Subject Access Requests (SARs) in accordance with GDPR and practice policies. Preparing and processing medical reports and other clinical documentation. Communicating with patients by telephone, email, and in person in a qualified, compassionate, and courteous manner. Liaising with GPs, clinicians, hospitals, and external healthcare organisations. Maintaining accurate patient records using clinical systems. Supporting the wider administration team with day-to-day practice duties. Ensuring all work is completed within required timescales while maintaining confidentiality.