Job Description

We are an established organisation operating across Australia and New Zealand, with a focus on supporting our customers and delivering quality products and services.

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About the Role

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We are looking for a proactive and organised Sales Support & AI Coordinator to support the National Business Manager and Sales team across Australia and New Zealand.

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Key Responsibilities

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- Process invoices, claims, rebates and customer pricing across relevant systems.
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- Prepare new line forms, promotional submissions and customer information.
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- Support customer, BDM and internal enquiries and follow up outstanding actions.
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- Manage Sales Co-op budgets, invoices, accruals and activity tracking.
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- Coordinate merchandising activities, POS requirements and distribution.
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- Support sales, scan and promotional reporting, forecasting and customer analysis.
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- Prepare reports, presentations and clear sales communications.
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- Identify opportunities to improve processes and reduce administration.
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- Support the use of AI and productivity tools to streamline recurring tasks, reporting and communication.
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- Develop simple templates and processes to improve team efficiency and consistency.
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- Ensure information and outputs are accurate, appropriate and commercially relevant.
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Your New Employer

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We are an established organisation operating across Australia and New Zealand, with a focus on supporting our customers and delivering quality products and services.

n

About the Role

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We are looking for a proactive and organised Sales Support & AI Coordinator to support the National Business Manager and Sales team across Australia and Current Zealand.

n

Key Responsibilities

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- Process invoices, claims, rebates and customer pricing across relevant systems.
n
- Prepare new line forms, promotional submissions and customer information.
n
- Support customer, BDM and internal enquiries and follow up outstanding actions.
n
- Manage Sales Co-op budgets, invoices, accruals and activity tracking.
n
- Coordinate merchandising activities, POS requirements and distribution.
n
- Support sales, scan and promotional reporting, forecasting and customer analysis.
n
- Prepare reports, presentations and clear sales communications.
n
- Identify opportunities to improve processes and reduce administration.
n
- Support the use of AI and productivity tools to streamline recurring tasks, reporting and communication.
n
- Develop easy templates and processes to improve team efficiency and consistency.
n
- Ensure information and outputs are accurate, appropriate and commercially relevant.
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About You

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- Experience in sales support, administration, customer service or a similar role.
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- Strong Excel and Microsoft Office skills, including formulas and pivot tables.
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- Excellent attention to detail and data accuracy.
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- Strong written and verbal communication skills.
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- Highly organised with the ability to manage competing priorities.
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- Commercially minded, proactive and solutions focused.
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- Comfortable working with data, systems and new technology.
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- Curious about AI and how it can be practically applied in the workplace.
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- Ability to build strong relationships across Sales, Finance, Supply Chain and other teams.
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📌 Sales Support / Al Coordinator (New South Wales)
🏢 West Recruitment
📍 New South Wales