Job Description

Are you a professional, customer-focused individual looking for a rewarding role in healthcare? This is a fantastic opportunity to join our well-established, privately billed General Practice clinics located across the beautiful townships of Mulwala, Yarrawonga and Corowa.

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We are seeking an enthusiastic and reliable Medical Receptionist to become an integral part of our team. Our clinics operate Monday to Friday, offering an excellent work-life balance with no weekend work required.

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This is a part-time position, requiring availability for 3-4 days per week.

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Join Our Friendly Team Across Three Established General Practice Clinics

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About the Role

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As a Medical Receptionist, you will be the first point of contact for our patients and play a vital role in creating a positive experience from the moment they walk through our doors. You will be responsible for delivering outstanding customer service while supporting the smooth day-to-day operations of our busy medical practices.

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Key responsibilities include:

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- Greeting and assisting patients in a professional and friendly manner
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- Managing appointment bookings and patient enquiries
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- Answering and directing telephone calls
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- Processing payments and reconciling daily transactions
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- Maintaining accurate patient records and administrative documentation
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- Supporting doctors and clinical staff with administrative tasks
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- Ensuring the reception area is welcoming, organised and professional
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About You

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To be successful in this role, you will possess:

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- Australian citizenship (required)
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- Previous experience in medical reception or administration (highly regarded)
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- Experience using Best Practice software (desirable)
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- Excellent time management and organisational skills
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- A robust work ethic with a reliable and professional approach
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- The ability to work independently using initiative, as well as collaboratively within a team
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- Exceptional verbal and written communication skills
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- A positive, enthusiastic and approachable attitude
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- Strong customer service and interpersonal skills
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- The ability to build professional rapport with patients, colleagues and healthcare professionals
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What We Offer

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- The opportunity to work across three reputable and established medical clinics
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- A supportive and welcoming team environment
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- Monday to Friday roster with no weekend work
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- Part-time hours offering flexibility and work-life balance
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- The chance to make a meaningful difference in your local community
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📌 Medical Receptionist (Yarrawonga)
🏢 Yarrawonga Medical Clinic
📍 Yarrawonga