Job Description

Administration & Document Control Officer

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The Construction Adviser (TCA) is seeking a highly organised, friendly and computer-confident Document Control & Administration Officer to support our building consultancy practice.

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The role combines document control, fee proposal preparation, client liaison, scheduling, administration and workflow management. Strong computer skills, a friendly and welcoming manner, and the ability to work confidently across different software platforms and systems are essential.

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About the Role

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The Construction Adviser (TCA) is seeking a highly organised, friendly and computer-confident Document Control & Administration Officer to support our building consultancy practice.

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The role combines document control, fee proposal preparation, client liaison, scheduling, administration and workflow management. Strong computer skills, a friendly and welcoming manner, and the ability to work confidently across different software platforms and systems are essential.

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Key Responsibilities

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- Prepare and draft fee proposals, quotations and engagement documents.
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- Respond to and follow up client enquiries by telephone and email in a friendly, welcoming and professional manner.
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- Maintain and improve document control systems and templates.
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- Assist technical staff with document preparation and project administration.
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- Compile document schedules, inspection records and reports.
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- Manage and administer cloud platforms for inspections and bookings, including downloading and processing field data.
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- Coordinate project documentation and filing systems.
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- Assist with calendar management, meeting scheduling and booking inspections.
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- Support administrative functions including correspondence, formatting reports and document production.
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Essential Requirements

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- Minimum 3 years Australian office administration experience.
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- Very strong computer skills and the ability to work confidently across multiple software platforms, cloud systems and digital workflows.
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- Advanced Microsoft Word, Excel and Outlook skills, including document formatting, file management, marcos, and professional email correspondence.
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- Excellent written and verbal communication skills, with accurate grammar and a friendly, welcoming and professional manner.
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- Strong attention to detail and document formatting ability.
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- Highly organised, dependable and able to manage multiple priorities and follow tasks through to completion.
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- Strong client liaison skills and confidence communicating with clients by telephone and email.
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- Demonstrated ability to learn, adopt and efficiently use recent computer platforms and systems.
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- A friendly, mature, practical and team-focused approach.
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- Mature-aged applicants are welcome to apply.
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- A genuine interest in construction, buildings and the work undertaken by TCA.
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Desirable Experience

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- Previous legal, construction or design experience.
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- Paralegal or legal administration experience.
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- Document management systems and workflow software.
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- CRM systems, automation platforms and AI tools.
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- Calendar and project coordination experience.
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📌 Administration & Document Control Officer (Rocky River)
🏢 The Construction Adviser
📍 Rocky River