We are seeking two experienced Casual Medical Receptionists to join our busy and growing private mental health practice. Previous reception or administration experience is essential, and experience within a medical or allied health setting is highly regarded.
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Our practice operates across two locations surrounding Sydney CBD, providing an exciting opportunity to work within a supportive multidisciplinary team while gaining experience in the mental health sector.
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What We Offer
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Supportive, friendly and collaborative team environment
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Availability for Thursday and alternate Saturday shifts is required
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Suitable for psychology students seeking experience in a mental health setting
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About Our Practice
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We are a busy private mental health practice with clinics located across two sites, Surry Hills and Ultimo. Our multidisciplinary team includes psychiatrists, psychologists, clinical psychologists, mental health nurses, occupational therapists and allied health assistants who work with adolescents and adults presenting with a broad range of mental health concerns.
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Our mission is to provide high quality, compassionate care while fostering a welcoming and professional environment for both our clients and staff.
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About the Role
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This varied and quick paced role involves:
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Managing busy reception areas, including welcoming clients,
answering phone calls and responding to emails
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Scheduling appointments and managing clinician diaries across multiple locations
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Processing payments and supporting billing procedures
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Assisting clinicians with day to day administrative requirements
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Maintaining accurate client records and ensuring confidentiality at all times
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About You
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We are looking for enthusiastic team members who are professional, compassionate and highly organised. To be successful in this role, you will have:
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Previous administration or reception experience (essential)
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Experience in a medical, allied health or mental health setting (highly desirable)
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A compassionate, empathetic and professional approach when interacting with clients
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Excellent telephone and customer service skills
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Strong computer literacy and confidence learning new systems
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High standards of personal presentation
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Excellent verbal and written communication skills
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The ability to work both independently and as part of a team
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Strong organisational, time management and multitasking skills
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The ability to remain calm and qualified in a busy environment
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A current National Criminal Record Check
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A current Working With Children Check
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📌 Medical Administration (New South Wales)
🏢 Mind Plasticity
📍 New South Wales
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