Job Description

Nexia Aged Care | New Gisborne, VIC

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Full-time

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Nexia Aged Care is seeking an organised, approachable and experienced Administration Coordinator to join our team in New Gisborne.

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This is a varied role providing administrative support across reception, rostering, recruitment and onboarding, HR administration, resident and family enquiries, records management and general facility operations.

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Reporting to the Facility Manager, you will play an important role in supporting the smooth day-to-day operation of the home while providing professional and welcoming support to residents, families, staff and visitors.

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Key responsibilities

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- Provide professional reception and general administrative support
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- Assist with managing and maintaining the staff roster
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- Help coordinate and fill vacant shifts, including unplanned absences
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- Support shift changes, staff availability and leave coverage
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- Communicate roster updates to staff in a timely manner
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- Monitor timesheets, overtime and agency usage
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- Support recruitment, onboarding and maintenance of employee records
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- Prepare correspondence, meeting agendas, minutes and staff communications
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- Maintain accurate electronic records, databases and filing systems
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- Assist with resident enquiries, permanent and respite bookings
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- Provide administrative support to the Facility Manager
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- Assist with reporting,



audits and continuous improvement activities.
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About you

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We are looking for someone who has:

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- Previous experience in administration, reception and/or staff rostering
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- Experience coordinating staff availability, leave and shift coverage, ideally within a 24/7 environment
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- Strong Microsoft Word and Excel skills
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- Excellent organisational skills and attention to detail
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- Strong written and verbal communication skills
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- Ability to manage competing priorities in a busy environment
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- Professional and friendly customer service skills
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- Strong understanding of confidentiality and privacy
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- Ability to work independently and as part of a team
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- Experience within aged care or healthcare will be highly regarded.
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Mandatory requirements

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The successful applicant will be required to meet relevant aged care employment requirements, including satisfactory worker probity checks and applicable compliance requirements.

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Why join Nexia Aged Care?

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This is an excellent opportunity for an administration professional who enjoys variety and wants to contribute to a welcoming, resident-focused aged care environment.

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You will have the prospect to work across administration, rostering, recruitment, onboarding and facility operations, while working closely with the facility leadership team.

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