Outpatient Contact Centre Team Leader: Calm, Patient-Focused (Newcastle City Council)

Outpatient Contact Centre Team Leader: Calm, Patient-Focused (Newcastle City Council)

24 Aug
|
Hunter New England Local Health District
|
Newcastle City Council

24 Aug

Hunter New England Local Health District

Newcastle City Council

Hunter Recent England Local Health District is seeking a calm, capable Contact Centre Team Leader to oversee the John Hunter Hospital Outpatient Contact Centre at James Fletcher Campus, Newcastle. You will guide daily workflow, staffing and provide coaching to deliver a professional, patient‑focussed service.

This permanent full‑time role (Admin Officer Level 4) involves managing high volumes of patient and stakeholder enquiries, resolving complex issues, rostering, and collaborating with referral

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📌 Outpatient Contact Centre Team Leader: Calm, Patient-Focused (Newcastle City Council)
🏢 Hunter New England Local Health District
📍 Newcastle City Council

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