Apex Superannuation (Australia) Pty Ltd in Wollongong is seeking a Customer Service Officer to provide accurate information to members and resolve enquiries in a timely manner. You will communicate via phone and email, support member interviews, and ensure issues are followed through to resolution.
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The role requires detailed superannuation knowledge, RG146 certification (or willingness to obtain), and the ability to work collaboratively within a team while maintaining a calm and empathetic