Job Description

Lending Support Officer with pathway to Credit & Lending Leadership

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Established in 1971 and based in South West Sydney, The Mac is a member-owned financial organisation that is committed to providing members with a different kind of banking: the special kind where members really do matter. More than 50 years on, we are the local financial institution in and for the community in the Macarthur and Wollondilly regions.

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The Mac is currently looking for a dedicated Lending Support Officer with pathway to Credit & Lending Leadership to join our team.

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Join a busy, growing lending team where your career progression is as important as your day-to-day role. We are looking for a person with basic lending/credit knowledge who will receive hands‐on exposure to credit assessment, loan structuring, client management and leadership development.

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You will have direct access to decision makers, and ultimately have your own Delegated Lending Authority.

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The successful person needs to have a robust work ethic, commercial curiosity, numerical aptitude, relationship skills and a desire to succeed and progress.

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The responsibilities associated with this role include but are not limited to the following:

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- Providing support to all lending staff
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- Processing of loans in a timely and efficient manner
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- Maintaining a thorough knowledge of products, services, policies and procedures
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- Conducting loan interviews both face‐to‐face and over the telephone
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- Managing valuation requests, payments and reconciliation
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- PPSR registrations
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- Processing of Loan Variation requests
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Projects

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- Participate in both functional and business‐wide projects as required
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Relationship Management

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- Maintain effective relationships with members, staff and management
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- Maintain effective relationships with third party suppliers
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Administration and Documentation

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- Maintain, prepare reports, and recommendations as required
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- Analyse/assess financial information relating to applications for self‐employed and business Members.
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- Review relevant policies and procedures to identify service gaps
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- Comply with all of The Mac's policies and procedures
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- Review and maintain all securities
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- Liaising with third party suppliers ie; Conveyancers & Valuers
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The skills, experience and attributes we are looking for in the successful candidate are:

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- Minimum 2 years experience in Small Business & Consumer Lending
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- High level interpersonal and written communication skills
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- Knowledge of loan processing for Business, Home and Personal Loans
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- High attention to detail
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- Ability to work well as part of a team
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- Desire to succeed
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- Strong work ethic
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- Ultracs Core Banking platform experience
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📌 Lending Support Officer with pathway to Credit & Lending Leadership (Picton)
🏢 The Mac Credit Union
📍 Picton