Job Description

Claims Consultant| North Sydney | Up to $100K + Super

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Are you ready to step away from high-volume claims and take ownership of genuinely complex cases?

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If you're an experienced Claims professional looking for more autonomy, greater variety, and the opportunity to make a real impact, this could be the move you've been waiting for.

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We're partnering with a growing specialist insurer that's investing heavily in its people, technology, and future growth. With a reputation for exceptional culture, approachable leadership, and genuine career progression, this is an chance to join a business where you'll be recognised for your contribution, not just measured by KPIs.

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Unlike many traditional claims positions, this role gives you full ownership of a portfolio from lodgement through to settlement. You'll manage a diverse range of claims across motor, property, and risks, with exposure to everything from straightforward matters through to complex property losses valued at up to $5 million.

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This is a role for someone who enjoys investigating, analysing information, making decisions, and solving problems rather than simply processing claims.

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As a Claims Specialist, you will:

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- Manage a portfolio of approximately 100-120 claims end-to-end
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- Conduct investigations, policy interpretation and coverage analysis
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- Negotiate settlements and determine policy liability and exclusions
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- Handle complex motor, property and farm-related claims
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- Build strong relationships with brokers, customers and external stakeholders
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- Work collaboratively across Claims,



Underwriting and the wider business
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- Deliver fair, efficient and customer-focused outcomes
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- Take ownership of claims decisions and drive outcomes from start to finish
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You'll work directly with brokers and stakeholders, developing strong relationships and becoming a trusted advisor throughout the claims process.

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What We're Looking For

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We're open to candidates from a variety of General Insurance claims backgrounds.

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You'll bring:

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- Experience managing General Insurance claims
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- Strong analytical and problem-solving skills
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- Excellent communication and stakeholder management abilities
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- The confidence to make decisions and manage competing priorities
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This opportunity is particularly suited to someone coming from a larger insurer who is looking for broader exposure, greater ownership, and a more agile, people-first environment.

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What's In It for You?

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- Salary: $100,000 + Super
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- Annual discretionary bonus
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- Flexible hybrid working model (80/20) with no mandated office days
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- Strong career progression and internal mobility opportunities
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- Exposure across multiple areas of the business
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- Significant investment in technology and innovation
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- Highly accessible and supportive leadership team
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- Professional development and industry networking opportunities
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- Stunning North Sydney offices
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- Dogs in the office
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- Friday afternoon drinks, social events and team celebrations
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- Community partnerships and a genuine commitment to giving back
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📌 2X Claims Specialist (New South Wales)
🏢 Agrifutures
📍 New South Wales