Job Description

Retreat Operations Coordinator - Facilities

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Empowering Women, Transforming the World.

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SOMA by Lorna Jane is a 22-acre private sanctuary in the Byron Bay hinterland, where nature and Lorna Jane's Active Living philosophy come together to create something truly restorative. We host intimate, immersive retreats, venue-hire events and a boutique day spa for women ready to go deeper — and we're looking for a Retreat Operations Coordinator to hold the operational backbone that makes it all run.

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The Role

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This permanent part time role owns Facilities & Stock Management as its primary focus — keeping the property, grounds and supplies running exactly as they should, so every guest touchpoint feels effortless. You'll work alongside a second Coordinator who owns Events & Project Management, with both of you cross-trained to flex and cover one another when needed.

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Day to day, you'll:

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- Walk through and maintain the presentation and readiness of all facilities and grounds, logging and escalating maintenance as it arises
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- Manage stocktake, ordering, receipting and the linen cycle across all operational and retreat supplies
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- Track supply invoices and uphold Facilities & Stock SOPs
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- Ready all spaces ahead of each retreat and booking
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- Welcome and host guests across touchpoints, including after-hours response when holding the MOD phone
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- Set up, present and reset retreat spaces — dome, fire pit, residence,



outdoor and communal areas — to each facilitator's requirements
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- Coordinate physical logistics of delivery: equipment, props, consumables, furniture, cleaners and housekeeping
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- Support facilitators by translating briefings into transparent operational plans, and step in on venue-hire bookings when needed
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Who We're After

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You're organised, detail-driven and take real pride in a well-run space — the kind of person who notices what's out of place before anyone else does. You're guest-oriented and calm under pressure, comfortable managing competing priorities and real-time changes without losing presence with the people in front of you. You work team-first, flexing easily into guest hosting or event support when the roster calls for it.

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You'll thrive in this role if you're hands‐on, solutions‐focused and excited to be part of something a little different — a workplace built on the same Active Living philosophy that's shaped Lorna Jane for over 37 years.

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Desirable (not essential)

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- Facilities, stock or property‐coordination experience
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- Events, hospitality or premium guest‐experience background
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- Current First Aid and CPR
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Why SOMA

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You'll be working somewhere genuinely beautiful — think fig trees, fire pits and rolling hinterland — with a team who believe in each other and show up for one another. It's meaningful, hands‐on work in a setting that makes "quietly capable" easy to love.

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📌 Retreat Operations Coordinator - Facilities (Byron Bay)
🏢 Lorna Jane
📍 Byron Bay