Job Description

NDIS Support Coordinator | Psychosocial Recovery Coach

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Beyond Care | Norwest NSW

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$85K–$92K | Full-Time, 12-Month Fixed-Term Contract

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Do you believe great support coordination is about more than managing a plan?

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At Beyond Care, we believe it's about helping people build confidence, exercise choice and control, strengthen their independence and move towards a life that feels meaningful to them.

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We are looking for an experienced NDIS Support Coordinator / Psychosocial Recovery Coach to join our team in Norwest and work alongside NDIS participants to turn their goals and funded supports into real-world outcomes.

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This role could be a great fit for someone who understands the NDIS, is confident working with complexity, and brings a genuine recovery-oriented, strengths-based and person-centred approach to their work.

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What you will be doing:

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As a Support Coordinator, you will work alongside participants, families, carers and key stakeholders to:

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- Help participants understand, implement and make the most of their NDIS plans
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- Coordinate and connect participants with the right NDIS, mainstream and community supports
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- Build solid provider relationships and ensure supports are working together effectively
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- Support participants to build capacity, independence, social and community participation
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- Monitor plan utilisation, funding and participant outcomes
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- Identify challenges and work proactively towards practical solutions
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- Maintain accurate documentation and manage caseloads and billable coordination hours effectively
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As a Psychosocial Recovery Coach, you will additionally:

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- Build recovery-oriented relationships grounded in hope, trust and respect
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- Work collaboratively with participants to develop and review recovery goals
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- Coach participants to build resilience, motivation, decision-making and practical recovery skills
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- Support participants to navigate the NDIS and connect with mental health and community services
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- Strengthen confidence, self-advocacy, social connection and independence
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What we are looking for:

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We are interested in the person behind the résumé as much as your qualifications.

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You will ideally bring:

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- Experience in NDIS Support Coordination, Psychosocial Recovery Coaching, Case Management, Mental Health or a related role
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- Strong working knowledge of the NDIS, NDIA processes, plans, funding categories and service systems
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- A sound understanding of psychosocial disability, recovery-oriented practice and person-centered support
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- Strong communication and relationship-building skills, with the ability to work confidently with participants, families and stakeholders
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- Strong case management, documentation, administration and computer skills, including Microsoft Office and client management systems
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- A solution-focused, strengths-based approach and a genuine commitment to participant choice and outcomes
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- Relevant tertiary qualifications in Social Work, Psychology, Mental Health, Allied Health, Community Services, Case Management or a related discipline are desirable
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- A Cert IV in Mental Health with substantial relevant experience,



or equivalent skills and experience, will also be considered
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- Current Australian Driver Licence and access to a reliable vehicle
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Why Beyond Care?

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Because good people deserve a workplace where they can do meaningful work without losing themselves in the process.

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At Beyond Care, you will have the opportunity to:

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- Make a tangible difference to the lives of NDIS participants
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- Work within a supportive and experienced team
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- Have autonomy in managing your caseload while being supported by experienced leaders
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- Access paid training, professional development and career pathways
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- Access novated leasing and employee retail discounts
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Most importantly, you will join a team that values respect, accountability, collaboration, participant choice and quality outcomes.

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Could this be you?

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You might currently be working as a:

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Support Coordinator | Psychosocial Recovery Coach | Recovery Practitioner | Case Manager | Mental Health Professional | Social Worker | Allied Health Professional | Community Services Professional

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Or you may have strong transferable experience and be ready to take the next step into a role where your skills can make a bigger difference.

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If you are someone who can navigate the NDIS while never losing sight of the person behind the plan, we would love to hear from you.

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Salary: $85,000 – $92,000 per annum

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Employment: Full-Time, 12-Month Fixed-Term Contract

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Travel: Participant and stakeholder meetings across the community.

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Mandatory screening: Successful candidates will be required to hold or obtain a NDIS Worker Screening Check and Working with Children Check.

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Applications close: Monday, 24 August 2026

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📌 NDIS Support Coordinator | Psychosocial Recovery Coach (Geehi)
🏢 Beyond Care Disability Service Provider
📍 Geehi